In the latest round of aid to support Americans in need, Congress passed the $1.9 trillion American Rescue Plan Act of 2021 in early March. The emergency legislative package supplies critical resources to fund vaccinations and provide direct relief to families and struggling communities affected by the pandemic. Included in…

What’s one of the ways OpenCounter stands apart in the government technology space? The people on our Government Services team with deep experience in the public sector. …

At OpenCounter, we don’t aim to make great products — we aim to make great products that make the lives of City Hall staff easier, day in and day out. And we’re able to do exactly that thanks to the deep experience and insights of the public sector experts on…

What is OpenCounter’s secret to transforming permitting and licensing for government agencies across the country? Having a deep bench of public sector experts among the ranks of our Government Services team. How else could we know all the biggest headaches people at City Hall just like you are experiencing every…

Imagine the adrenaline surging through the streets of Boston or New York during their annual marathons. Thousands of runners, tens of thousands of spectators cheering everyone on as they snake their way through more than 26 miles of streets usually packed with cars, cyclists, and pedestrians. Now think of all…

To say that Fort Worth is one of the fastest-growing cities in the country would be an understatement. In fact, the city’s population has grown 63 percent since 2000. …

You probably don’t need us to tell you all the signs of an antiquated permitting process. But let’s do a quick roundup: Lots of paper — and illegible carbon copies — changing hands. Outdated software — and constant calls to the IT consultant for updates. Confused applicants — or worse…

The more efficiently City Hall runs, the more effectively it can serve its community. That may sound simple enough, but efficiency relies on many factors —knowledgeable staff, thoughtful policies and processes, and effective collaboration. Inescapably, money and time play integral roles in this equation, too, which begs the question: How…

More job opportunities. Increased tax revenues. Greater innovation. There are countless ways small businesses contribute to the economic development of their communities. In fact, the U.S. Small Business Administration’s Office of Advocacy reports that small businesses account for 44 percent of economic activity in the U.S. And with vaccine rollout…